Whilst lots of user experience research is done face to face and in labs, we prefer rapid remote testing. It’s fast and delivers high quality results from participants who use your product in their own environment just like real life.
Customer research can help you understand your users in a wider context, identifying the problems your ideas should solve. Finding the answers to these questions and having the evidence to back them up helps you create the right solutions.
You'll receive a report written in plain English, showing our key findings, relevant insights and recommendations for the next step in your project.
We undertook a comprehensive research project to interrogate the Unite Students booking experience.
An in-depth and ongoing programme of UX improvements for an innovative cyber security platform