Your users probably experience problems with your website or digital product.
Your data may already tell you where those issues occur but do you know why?
We can recruit current or prospective customers and answer that question. Our team will work with you to plan a usability test which replicates a typical user journey. We'll observe participants completing tasks and ask questions to understand the issues. Our bespoke method also measures user satisfaction and perception of your design. You'll receive a report written in plain English, showing key findings and recommendations. We'll also share any interesting insights discovered during the session. Our reports include video highlights, showing the most interesting bits from each session.
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