We’ll immerse ourselves into your business, listen to key stakeholders ideas and plans. Once we ‘get it’ from the inside out, can we plan the best path forward.
The best way for us to quickly understand the features, assumptions and expectations you have about your project and how these align with your overall objectives.
A deep dive into your existing data from surveys, analytics and more. These findings often tie in and advise our own work.
By understanding what each member of the senior team expects, we can be confident that we’re directing our work into the right areas to deliver the right outcomes.
An exercise to map a users specific experience or journey (eg buying a product on a site). The finished thing gives a clear overview from all touchpoints and angles and can be very useful for future projects.