Our team will work with you to plan a user test which replicates a typical user journey. We'll observe participants completing tasks and ask questions to understand the issues.
Whilst a lot of user experience research is conducted through face to face groups and lab testing, we prefer rapid remote testing. It’s fast and delivers high quality results from participants who use your product in their own environment as they would in real life. We use our own bespoke methods to also measure user satisfaction and design perceptions. You'll receive a report written in plain English, showing our key findings. And, because we mostly conduct user testing remotely, we can turn things around fast.
A comprehensive discovery, user research and design project for one of the UK's largest suppliers of private student accommodation