While upgrading to Magento 2 will mean your front end will need to be redeveloped from scratch, you won’t necessarily need to redesign. Here are some key questions to ask when you’re making the decision:
The new Magento structure has some key differences to the older version.
M2’s UI library is modular. That’s great news because it means huge flexibility; every user interface element can be customised individually to suit your UX needs and branding, from navigation, text and form elements to loading indicators. This means you can create consistent interactions that can be used across your site. That’s crucial from a user experience perspective because users appreciate consistency – it’s how they learn.
The M2 UI library now uses semantically correct HTML5, meaning the platform is more accessible, making it easier to meet your legal obligation to serve disabled users, an important customer segment. 97% of disabled people aged 16 to 24 use the internet regularly, and since 2015, the number of disabled adults who have used the internet in the last three months has increased by 6.8% to 8.6 million.
Magento 2 is responsive out of the box, always detecting the device a user is on and displaying content accordingly. That means that your design does need to scale depending on screen size, from mobile to tablet to desktop, but the good news is there’s no longer any need for a dedicated mobile site, making it easier and simpler to maintain your site and make changes. So if your design isn’t already mobile optimised, you will need to consider how it works for users on mobile and tablet.
Magento’s new features are part of a wider trend in online behaviour and design as people increasingly use multiple devices to navigate the web. 51% of online retail sales in the UK happen via mobile and 40% of smartphone and tablet users search for B2B services. But this trend goes beyond the need to make your website mobile-friendly – you need your content and features to work seamlessly across platforms. 67% of all online shoppers now navigate between multiple devices before making a transaction, and according to Google, 65% of consumers start a purchase on their smartphone then complete the transaction on another device. Google is in the process of introducing a separate mobile index that they have indicated will be given precedence over other search results. Practically, this means that mobile-friendly content will do better in search results than non-mobile friendly content, and sites that restrict content based on screen size will be penalised. Any content or features you invest in should be made available via your responsive site; good news if you’re using Magento 2 because it has responsive design at its core. Want to understand more about the possibilities offered by Magento 2 and how to unlock them for your website? Get in touch.
Our founder Adam has over 13 years of experience in UX. He’s fuelled almost exclusively by coffee (using one of his seven coffee making devices),curry and heavy metal. Before founding Natural Interaction in 2010, Adam managed UX for AXA Life’s UK business. Since then, he’s worked with a range of clients across the automotive, eCommerce and tech startup sectors, delivering impressive results for brands including BMW, Mini, The Consortium and National Trust.