Our People

We’re a small team delivering big results. Between us, we have over 25 years experience in UX.

We’re innovative thinkers driven by our manifesto and a focus on transforming customer experiences to save them time whilst simultaneously increasing transactions, loyalty and profit for your business.

Adam
Babajee-Pycroft

Managing Director (UX)

Our founder Adam has over 13 years of experience in UX. He’s fuelled almost exclusively by coffee (using one of his seven coffee making devices), curry and heavy metal.

Before founding Natural Interaction in 2010, Adam managed UX for AXA Life’s UK business. Since then, he’s worked with a range of clients across the automotive, eCommerce and tech startup sectors, delivering impressive results for brands including BMW, Mini, The Consortium and Solverboard.

Kathryn
Davies

Head of User Research

Since graduating from the University of Sheffield in 2007 with a 1st in Information Management, Kathryn has worked with customers and stakeholders in both a freelance and agency capacity in London, Bristol and Cardiff.

Her experience covers a variety of industries and clients, specialising in security systems for the government before moving into the commercial sector with clients such as Vodafone, Fullers, British Gas and National Rail.

David
Crossland

UX Manager

David joined our team in early 2017 after spending 10 years in operations within the financial services industry and a brief stint riding a Vespa through Tuscany (a tale for another day).

Since joining us, he’s proved instrumental to helping deliver user research and interaction design projects for National Trust, Picture House and Solverboard. He works best whilst listening to music and can often be found in the corner of the office with his headphones on.

Adi
Murphy

UX Consultant

Adi has been a part of the Natural Interaction team for almost as long as Adam, having joined in 2013. She values the human aspect of UX and excels at empathising with users, perhaps because of her love of nature and skills as a mum of two.

She has worked on projects for clients as varied as npower, Jaguar, The Consortium and National Trust.

Kenton
Loffman

UX Consultant

Keen oreo-eater (true fact) Kenton joined us 2016 after internships with TV & Media Production companies both here and Australia.

Before that, he studied Film, Media and Cultural Studies at UWE Bristol. He loves the variety and challenges of working in UX and gets involved in everything from wireframing to user test moderation and with a keen eye for detail, he also creates all of our videos.

Alex
Ryder

Head of Content

With 10 years marketing communications experience, Alex has worked both client and agency side for large international companies and small family run businesses alike.

Here at Natural Interaction, she manages our marketing and PR. She enjoys to-do lists, project planning and copywriting and when she’s not working, she can always be found in the vicinity of food.

Looking to increase conversion on your website?

Kathryn Davies, our Head of User Research has written an Ebook outlining 21 ways you can increase Ecommerce Conversion.  

Download our free Ebook
Download our free Ebook - 21 Ways to Increase Ecommerce Conversion

Let's talk

Are you ready to increase conversion and customer satisfaction? Drop some detail below and we'll be in touch soon. Alternatively, email Alex on hello@naturalinteraction.com or call 0117 205 0605.

Natural Interaction will respond directly to your message, but we’d like to keep in touch afterwards to share things we think you may be interested in.

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Our team will respond the same day before 3pm, otherwise we'll come back to you the next working day.
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