We provided comprehensive Lean UX and discovery services on a redesign of Foresight Factory's global trends platform FF Online.
Quicker to close sales
Tasked with revamping an ecommerce site to bring it up to date for the mobile world, Natural Interaction puts users firmly at the centre of the design process, kick-starting a 25% increase in conversion for a leading education supplier.
In a tale of spot-on research, early prototyping and usability testing, Natural Interaction led the UX efforts to redesign BMW's UK retailer websites, delighting clients and customers and increasing conversion.
This is the story of how we enhanced npower’s online account management service, getting the basics right as well as introducing new functionality leading to a 35% increase in mobile user satisfaction and a surge in activity.
Mobile user satisfaction